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How to move a Jira Service Desk project from Development to Production

Dina Goncharenko

Hello,

We have set up JSD in Development and now need to move it to Production. What is the best way of doing it?

Thank You!

Dina

Accepted answers

All comments

Thomas Ender

Hello Dina,

that is easily done via Export (Backup)/ Import Project function in JIRA and Export / import Space in Confluence using the build in \dav repository

Worked straight forward for me in JSD Cloud from one domain (like test.atlassian.net) to another (prod.atlassian.net)

Regards

Thomas

Daysha Consulting

I'm curious about this. When you exported and imported JSD did the importer recreate all of your configuration. I've seen problems where the request types and even workflows did not come across.

Thomas Ender

No Problems seen so far. It felt like there had just the url changed (what was not the fact). And we custmized quite a few things. Just try it, you could roll back by deleting the imported project and the imported space any time.

Peter T

Hey Thomas, did you moved the whole instance to a new server (new domain) or you moved one project to a server where other projects already existed?

unknown

Hey,can someone please let me know the process of import and export the service desk projects from Production Environments to Development Environments?