I see no screens available on my Screen View page

Question

I want to change an order of the fields on some of my screens (as well as make some fields visible/hidden for the project), but when I go to Issues->Screens I see nothing in the list. It's just empty.

I am an Administer Jira and Site Admin user but don't have permissions to see my screens.

How can I get this access?

Alla Ovcharenko_z766lo · Answer

Thanks, I will try.

Alexey Matveev · Answer

I guess, you need to go to cog item -> issues -> workflows . Open each workflow in edit mode, open each transition and if there is a null screen, you should delete it.

Alla Ovcharenko_z766lo · Answer

Hi Alex,
could you please help me to figure out how to execute steps from Workaround sections?
 1. Open affected workflow, 'Screen' section of related transition will show "null".
 2. Change "null" to any other existing screen.
I don't see any Screen section on the Workflow page.