JIRA Bulk Change won't go to confirmation step

Question

While using bulk change in JIRA I could not go to confirmation page. When I click the next button nothing happens. Even no log written on logs. The next button act like fake button. This situation in one day without changing any plug-ins. This situtation happens only editing.

JIRA version v6.4.14#64029-sha1:ae256fe)

Maree Milne_si1y2n · Answer

Thanks! Will try this next time we have the problem.

Burak Kocak · Answer

Hi Maree,

We handled the situtaion with Mozilla Firefox developers tools.

* Go to bulk change, and select operation edit
* Press F12 on keyboard to open developers tool
* Click inspector then html pane
* on html pane right click and select edit as html
* Insert a new line with pressing enter
* Click outside the html pane and it will refresh the page again and next button works for me.

After we upgrade our instance to 7.9 we won't have the problem again.

Cheers

Maree Milne_si1y2n · Answer

Hi Burak

Did you ever resolve this? I am having the same issue trying to update a field from the Group Sign-Off add on, all other bulk updates on the same issues work...

Cheers

Maree