Issue Creation from Email- Setting Priority

Question

I'm trying to create issues in JIRA from email and came across the below problem:

My email client just has High, Normal and Low priority- Is there a way I can have Highest, High, Medium, Low and Lowest priority for issues created in JIRA?

Vichith Vijayakumar · Answer

Thanks for your reply.

I'm creating bugs through email. It's just allowing me to have priorities Highest, Medium and Lowest. (based on mail priority High, Nothing and Lowest).

Is there a way I can have priorities Highest, High, Medium, Low and Lowest by sending some parameters or regex from email and set the priority.

Petter Gonçalves · Answer

Hello Vichith,

To edit/add the priority options on your JIRA site, you can navigate to JIRA Settings > Issues > Priorities.

Please, let me know if the new options appears to you when creating the issue from e-mail.