How do I copy the Home and Install directory successfully to a local machine?

Question

I am trying to set up a staging instance but I run into access denied errors when copying the files to a local machine (from AWS). It appears the folders are owned by the user "jira" and I am SSHing in as admin.

What is standard procedure for this?

Thanks,

Brant Schroeder · Answer

Duane

A solution to your issue can be found here: https://stackoverflow.com/questions/43722678/amazon-s3-file-permissions-access-denied-when-copied-from-another-account

Duane Cronkite · Answer

https://confluence.atlassian.com/adminjiraserver/establishing-staging-server-environments-for-Jira-applications-938846961.html

In the official docs it says:

3. Replicate Jira

To replicate Jira, make a copy of your Jira installation and point it to your staging database. These instructions are for Jira Server (for Data Center there are some additional steps before you start Jira).

* Copy your entire production installation directory to your staging server. 
* Copy your entire production home directory to your staging server.

Nic Brough -Adaptavist- · Answer

There is no "standard procedure" for copying directories - it's not something you would do for any reason other than backup.  If you want another Jira installation somewhere, the proper thing to do is to install a clean one, and import data from a backup.

It sounds like the AWS server is set up correctly, with a dedicated user for owning and running Jira.  If you still want to copy stuff from there, you will need to get an account with permission to read it all.