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Cannot login to Jira/Confluence

Sinazo Mfecane_81iqmt

I was trying to log in to Jira/confluence account with no luck, and it is not the first time that I am experiencing this kind of error. It always says my username or password is wrong. I used my username and tried my email address but the results are the same.

Accepted answers

unknown

Have you tried requesting a password reset link via email and trying a new password?

All comments

unknown

Have you tried requesting a password reset link via email and trying a new password?

Sinazo Mfecane_81iqmt

yes I have, but I haven't received an email yet. Still waiting for it.

Jan-Peter Rusch

Are you using Server or Cloud?

Sinazo Mfecane_81iqmt

Server

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