As an administrator, I want to give external freelancers only access to tickets which have a certain custom field option picked.
The custom field is a single choice dropdown.
Only one option of this dropdown should grant access for our external freelancers.
- Custom Field
- Field 1
- Field 2 --> only this pick will grant access
- Field 3
Is this possible?
If yes - where can I configure this setups?
Thanks a lot for your help!