How to exclude administrator from a current Service Desc license tier.

Alexander Poryvkin

Hi. I've installed jira service desc and jira core. I'm the main administrator for both of the applications but i'm not supposed to be a service desc manager. Is it possible to exclude myself from the current license tier? When i try to disable application access i get the message:

You cannot remove yourself from this application, because by doing so you will lose the admin logon access to Jira.

Alexey Matveev

Hello,

Have a look at the Applications->Application access. I guess, you have there the jira-administrator group for the Service Desk application. Exclude this group.