Hi Is is possible to get all requests from service desk API of certain request type, or rather to exclude certain requestTypeId from the response? like rest/servicedeskapi/request/?requestTypeId=144,145,146 or rest/servicedeskapi/request/?requestTypeId!=177 Thanks

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Filter service desk API requests by request id?

filip prebeg_zsnqyj

Is is possible to get all requests from service desk API of certain request type, or rather to exclude certain requestTypeId from the response?

rest/servicedeskapi/request/?requestTypeId=144,145,146

rest/servicedeskapi/request/?requestTypeId!=177

Thanks

Accepted answers

Alexey Matveev

Hello,

You should use the search Rest Api:

https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_ga=2.255610952.1590798507.1538984650-492126670.1535639244#api/2/search-search

You could send a JQL query like this:

"Customer Request Type" = yourrequesttype

All comments

Alexey Matveev

Hello,

You should use the search Rest Api:

https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_ga=2.255610952.1590798507.1538984650-492126670.1535639244#api/2/search-search

You could send a JQL query like this:

"Customer Request Type" = yourrequesttype

filip prebeg_zsnqyj

Ah cool
Will give it a try.

Thanks for the quick response!

filip prebeg_zsnqyj

It worked... thanks!

Alexey Matveev

You are welcome!

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