Jira on CentOS 7 runs after installation, but fails on restart

Marcus_Young

Apologies if this has been asked before.  We have migrated from an older version of Jira to 7.12 on Centos 7 (have also tried Ubuntu 16/18).  The installation runs perfectly, the application is accessible and we are able to do a restore from xml.  However, if we restart the application via rebooting the server or via the scripts, it stops listening.  It seems from ps -ef that the application has loaded and there are no errors in catalina.out -  but netstat -nlpt reports that there are no applications listening on 8080 (tcp or tcp6).  Have tried the install many times.  Any guidance appreciated.

AhmadDanial

Hi there, Marcus.

From the following statement you provided:

The installation runs perfectly, the application is accessible.

I would assume that JIRA is accessible via port 8080 at this stage. Is that right?

netstat -nlpt reports that there are no applications listening on 8080 (tcp or tcp6)

It seems more of a JIRA configuration issue instead of the installation itself. Did you double check the connector port on the $JIRA_INSTALL_DIR/conf/server.xml to see what is the port being used AFTER the stop / reboot was made? For example, I used port 8711 to connect to JIRA:

 <Connector port="8711" maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
 maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
 acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>

Additionally, which script did you use to restart JIRA? stop-jira.sh or shutdown.sh ?