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Message Custom Field (for edit) field on Cloud not displaying on edit or create screen

Jay Keck

I created a field of type Message Custom Field (for edit)", associated it with edit/create/display screens but I can never see this field when editing, creating or viewing it. the "Where is my field" tool indicates that it should be on the screen, all validations it does come back OK with no errors but I'm not seeing the field name. Am I doing something really dumb? I've never used the message custom field field type, so I'm wondering if I missed a step somewhere or I don't understand what it should be doing.

Thanks,

Jay

Accepted answers

Alexey Matveev

Hello,

When you created the edit message custom field, you should open the configuration of the field and set the default value for this field (Issues -> Custom Fields -> your field -> Configure). On the edit screen you will the message, which you provided in the default value.

All comments

Alexey Matveev

Hello,

Jay Keck

Thanks Alexey,

It was a matter of me not understanding what the field was supposed to do! I thought that the Message Custom File (For edit) would allow me to display preset text into a field and then allow user to edit the field during issue creation. Once I put default data into field as you suggested I saw the behavior and then understood what it was really doing. Thanks for the help.

Alexey Matveev

You are welcome!

unknown

This solution does not work for me.

I tried entering these as default values. None made the field display

(space)
.
default value

Robert Eiser

FYI - there is a bug making the default field for message fields with more than one project look blank, even though there is saved content. See the bug report linked below:

https://jira.atlassian.com/browse/JRACLOUD-81327

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