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Jira -How to re-open an issue in jira via Jira rest API?

George Chuene

Hi. I am trying to change the status of an issue in Jira via rest API but I am getting this error below

Error:

{"errorMessages":["You do not have permission to edit issues in this project."],"errors":{}}

I am pretty sure that the user has permission to view and edit the issue as he's the system administrator.

Here is my input data:

{
"" update "": {
  "" comment "": [{
    "" add "": {
     "" body "": "" Testing.""
    }
   }
  ]
},
"" fields "": {},
"" transition "": {
  "" id "": "" 5 ""
}
}

Accepted answers

Alexey Matveev

Hello,

There could be a worklfow property defined for the Closed status.

You can also use the Permission helper (Sysytem -> permission helper) to find out if you have permissions to edit an issue.

All comments

Alexey Matveev

Hello,

There could be a worklfow property defined for the Closed status.

You can also use the Permission helper (Sysytem -> permission helper) to find out if you have permissions to edit an issue.

George Chuene

Hi Alexey

Thanks for your prompt response. Sorry I am newbie on this Jira project but I think we are using the default Issues statuses with very minimum custom workflows. I am able to reopen closed or resolved issue on the browser. I only get the "You do not have permission to edit issues in this project." when I update the issue via the Rest API

I have checked the permission helper and

below is the summary of the permissions that I have:

Alexey Matveev

According to the permission helper. You should be able to edit the issue, which you checked.

You should try to localize your error. Try to just add a comment and have a look if it works

George Chuene

Add or editing comments and updating the statuses to closed, In progress and On Hold does work. The issue is on the re-opening or adding comments on a closed / resolved issues.

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