How can I configure Cloud Confluence to host projects from several clients?

Brian Catanzaro

I run a consulting business.  I'd like to use Cloud Confluence to update customers on their projects.  It seems like a perfect tool for this type of collaboration.  However, I cannot figure out how to keep customers from being aware of each other.

Permissions can be used to keep Customer A's personnel from seeing Customer B's Space.  However, I don't understand how to maintain their privacy in the context of user names / messaging / updates / ...

My fear is that Customer A will log in to my Cloud Confluence.  As they are authoring a page, they may refer to me or somebody else using @username.  The auto-complete may fill in Customer B's username, disclosing some information that is intended to be private.

Are there examples of users that have hosted a service based business or a consulting practice using Cloud Confluence to have isolated pages for isolated clients?

Without this, I'd be forced to create a new Confluence site (at a new cost) for each client (and configure this site).

Suggestions?

Kris G _Alacriz_

Hi @Brian Catanzaro- 

Giving customers the ability to host sensitive information across spaces is the purpose of Confluence. Of course, you need to make sure you understand the concepts like spaces, security, permissions, restrictions, etc in Confluence to be able to use them in a foolproof way (add to it, thorough testing). 

To answer your question in specific, Confluence groups are what you need to leverage for users belonging to different organizations. That way, even if @mention is visible, users will not be able to access specific content unless they have appropriate permissions. 

Please go through the following post that is related to this topic : https://community.atlassian.com/t5/Confluence-questions/What-are-the-best-practices-with-Confluence-restricted-pages/qaq-p/345653

I hope that helps. 

best,
Kris G