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How to use webhook?

You-Lan Bribach

I am working on an integration project between JIRA and another application X.

There are many Jira Issues generated by the application X. Jira should update the related application X records. The following is the scenario.

X Ticket 1 generated Jira Issue ABC-123. If the ABC-123 status changes, Ticket 1 will be updated and change its status. There will be many tickets in application X and each of them generates one Jira Issue.

Questions:

1. How many webhooks do I need to register for such project?

2. How can I tell which updates go to which ticket in application X?

3. Are there samples and guides? I have looked into many Jira documents. I am able to register webhooks and that is as far as I can go at this moment.

Please help.

Thank you,

Accepted answers

All comments

Alexey Matveev

Hello,

You can find info on how register a webhook here:

https://developer.atlassian.com/server/jira/platform/webhooks/

1. You could create one webhook.

2. You will get a payload from the webhook and you will be able to figure out the action and the issue.

3 https://developer.atlassian.com/server/jira/platform/webhooks/

You-Lan Bribach

Where am I supposed to find the webhook payload? Is it in JIRA or is it in application X?

How the payload generated from the webhook?

Regards,

Alexey Matveev

A webhook is just a program, which fires on an event. It sends to the url you specified a request, which contains a payload inside. There must be your custom service on the other end of the url, which will catch the request of this webhook. That is actually a Rest Call.

How to find the webhook payload depends on the platform, on which you create your custom service.

You can find info about the payload in the links I provided:

https://developer.atlassian.com/server/jira/platform/webhooks/?_ga=2.15815414.1119120270.1538549461-492126670.1535639244

Go to the Example: callback for an issue-related event part

You-Lan Bribach

I am able to register a webhook through REST from the Application X to Jira. But what is next for me?

Thank you,

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