I would like to have additional fields showing up in the email. Is that possible?
See https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html (There are apps that can help too)
@Nic Brough -Adaptavist- Hey, I've been noticing this for something that whenever we share a url , clicking on it gives us 404.
We need to manually edit the url address up until .html and hit the page. Not sure if it is Atlassian issue.
Thanks for the answer. Does that mean for Jira cloud user there is no answer?
Yeah, sometimes they're getting padded with control characters - the %A type thing. Removing them from the end fixes it.
For Cloud there are a couple of Apps that allow some customisation of email. See https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=email
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