Can't create new space after upgrade

Question

Hi! After upgrade to 6.12 i can't create new space with "An Unknown Server Error Occurred".

(REST return 500)

In atlassian-confluence.log i can find only something like this:

2018-10-03 20:07:53,220 WARN [http-nio-8090-exec-9] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
  ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1346548364)
 -- url: /rest/create-dialog/1.0/space-blueprint/dialog/web-items | traceId: 4d4fb0b5f73663dd | userName: egr***

I am using MS SQL 2014 database.

Something else (like comments, new blog posts, etc. seems to work)

Do you have any ideas?

WBR, Evgeniy.

Evgeny Gryaznov · Answer

I just export all to xml and reinstall from scratch and restore from xml backup. With 6.10.2 all works well, but after upgrade to 6.11.2 broken again.... I will use 6.10.2, until discover problem.

Evgeny Gryaznov · Answer

Thank you, Nic!

The problem start only after upgrade to 6.12 version...

Unfortunately, we discover it too late an there is a lot of new information in database, so i can't easily revert to 6.10.

Interesting, that direct link like "/confluence/spaces/createspace-start.action?src=spacemenu" works. I will use this workaround and may be backup all to XML and revert to 6.10 in weekend.

Nic Brough -Adaptavist- · Answer

It usually means your database is set up incorrectly.  See https://community.atlassian.com/t5/Confluence-questions/Unknown-server-error-when-trying-to-create-a-space/qaq-p/903634 for more.