nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Renew maintenance is necessary or not

unknown

HI, just want to clear my thoughts -

after reading the website regarding licensing/purchasing , got a bit of confused about maintenance renewal since we don't really need the support team from Atlassian even the first year license fee already covered the maintenance fee, so I wonder whether we should get second year to renew maintenance?

We usually just upgrade our server by ourselves , not by support team, once there is a new release ready, and most questions answered by our community (here). We did have experience asking (official) support team questions, but what they do is to check community (here) and copy/paste answers from community (here); therefore, we want to know -

renew maintenance is necessary or not ? (kind of management question as well)

Accepted answers

Nic Brough -Adaptavist-

If you are happy to run unsupported by Atlassian, then yes, you can not renew

However, you say

>We usually just upgrade our server by ourselves

That will stop. You can't upgrade to a version released after the end of your licence.

All comments

Nic Brough -Adaptavist-

If you are happy to run unsupported by Atlassian, then yes, you can not renew

However, you say

>We usually just upgrade our server by ourselves

That will stop. You can't upgrade to a version released after the end of your licence.

Alexey Matveev

Hello,

Even if you want to upgrade Jira by yourself, you would still need to renew your license.

unknown

renew license ? or renew the maintenance ? our license is server version.

unknown

actually, "Perpetual Jira Software use " is a bit of confusing, so I want to clarify since we are holding academic license for jira server for the first year.

Alexey Matveev

You need to renew maintenance and you will be given a new license for your Jira.

unknown

"the end of licence", we are not using cloud version, is it perpetual use after purchasing ? suggestion?

Nic Brough -Adaptavist-

You can not upgrade server to a version that is released after the end of your licence.

Imagine your licence ends today, and you do not renew the maintenance. Let's say you are on Jira 7.8. You can upgrade to Jira 7.12 because it was released before the end of your licence. You will NOT be able to upgrade to the next version (7.13 or 8.0) because they will be released after your licence expires.

unknown

Thank you so very much !

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira