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Jira Activity Stream: images from confluence not displayed

Schups

My first post!

I've got Jira and Confluence configured to authenticate users via SAML SSO plugin. The two applications sit on different servers and have different URLs. They share the same user base.

If I authenticate to Jira alone, the activity stream cannot show the images from Confluence. See attached image... pretty ugly.

On the other hand, if I also authenticate to Confluence (which given the SSO is simple and fast) then the images are shown correctly in the same Jira feed.

The problem is that I cannot expect my users to login to both applications before looking at the Jira Activity Stream...

I also cannot provide anonymous access to Confluence due to implementation requirements.

I also do not want to filter out/hide Confluence activities from the feed.

Do you see a way out?

Thank you

Screen Shot 2018-10-03 at 10.50.37.png

Accepted answers

All comments

JP _AC Bielefeld Leader_

Hi Stefano,

similar issue here. I even thought that this would be solved by using an SSO solution. I suspect that the user image URLs are pointing directly to the Confluence server & no (automatic) signon is triggered when retrieving these images.

Best

Schups

I confirm your suspicion.

Christian Reichert (resolution)

Hi Stefano,

as you are using our plugin - we'll look into it. Today is a bank holiday, so it'll be sometime tomorrow.

Generally I would expect this to be happening via the Application Links, which would negate the requirement of having to be authenticated on the Confluence side.

Can you confirm your Application Links are setup & working without any problems? (Which I assume they do, otherwise the Activity Stream probably wouldn't work at all).

Cheers,
Christian

Schups

Any feedback?

Thank you

Christian Eitel_yx028g

Hi Stefano,

we have done some further investigations and we were able to reproduce your issue. It seems like this is a known bug with the Activity Stream gadget, which is already reported here: https://jira.atlassian.com/browse/JRASERVER-29397

Even without SAML SSO plugins installed, we were able to reproduce the same behavior. Unfortunately we didn't find a way to force SSO for the Activity Stream gadget to correctly load images. Our SAML SSO plugin uses a servlet filter to identify login requests/attempts to start the authentication process via HTTP Redirects afterwards. Perhaps there is a specific URL, which could be forced for SSO, to load images in the Activity Stream gadget. But there is no URL known to us. Furthermore it is also questionable, whether the SAML authentication can be performed at all, within the gadget loading process.

Have a nice weekend!

Christian

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