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Screen on JSU Follow Up Transition not showing

Liam Maeder

I have attached a screen to a transition on the workflow, but when i move a card on the transition the screen doesnt show, does anyone know why this may be happening and how to fix it?

Thanks

Accepted answers

Yogesh Mude_u145qk

HI @Liam Maeder

when i move a card on the transition the screen doesnt show

What do you mean by moving a card on the transition?

All comments

Yogesh Mude_u145qk

HI @Liam Maeder

when i move a card on the transition the screen doesnt show

What do you mean by moving a card on the transition?

Liam Maeder

With the wowkflow usually when i add a screen to the transition it will pop up when the card or ticket is transitioned, but the screen doesn't appear anywhere...

Yogesh Mude_u145qk

Ok, then please confirm, have you added the screen to that specific transition of the workflow.

And also check the respective project that you have associated the workflow is correct because if you have been added the screen to particuler transition then it must pop up while transitioning the ticket.

Liam Maeder

Thanks Yogesh,

I can confirm it is attached to the transition and that it is on the right project, do we need to add it to the Scheme or some where else?