Notification after a user comments a page

Question

Hello everyone

I'm new in the community and I have a specific question.

We use Confluence in our company among other things as a sharing platform for logistic solutions.

Users are able to create children pages to share their solutions in the appropriate space. This includes to choose a process which is benefited by this action, e.g. "transport", "storage" or "line feeding". There are several users who are so called experts in one of the above mentioned processes.

Is it possible to enable a function which sends a notification to the particular expert every time a normal user leaves a comment on a page? The expert shouldn't have to watch every single page.

For example:

Mr X is an expert in "line feeding". There are 10 pages in the space which pertain to this topic. He should receive a notification every time one of the pages gets a comment.

Many thanks in advance for every help.

Philipp

Max Foerster - K15t · Accepted Answer

Hi Philipp,

it's just a gut feeling but I'd say you can achieve that with Scriptrunner for Confluence. I never did this myself but recently had a look at their documentation on event handlers and sample scripts. So maybe it's worth a try to write a script that adds specific people as a watcher to a page when a specific label is added to that page (on creation or else). So the user would not have to watch pages themselves but would be notified about page activities like comments. Or if you don't want to add them as a watcher maybe you can trigger a notification to specific users when comments are written on a page with a specific user. These are just ideas because I'm not experienced with Scriptrunner for Confluence :)

Best, Max