i am having trouble installing the jira on aws.

Question

hi support team.
i am having trouble installing the jira on aws.
i started with [quick start for new vpc] in pdf of the url below.

https://aws-quickstart.s3.amazonaws.com/quickstart-atlassian-jira/doc/jira-software-data-center-on-the-aws-cloud.pdf

region of aws generates an error when selecting seoul.
(selecting oregon will not cause any problems)

the error contents are as follows.

Embedded stack arn: aws: cloudformation: ap-northeast-2: 134335683269: stack / JIRA-Data-Center-JiraDCStack-BM5DCE0DSI9L / 109ee470-c1ff-11e8-a3be-50a68ae79cc6 create: [ElasticFileSystem, LoadBalancer, DB].

i wanna install jira in aws seoul region.

please help.

Nic Brough -Adaptavist- · Answer

What is the full error that is given at the point it fails?

cjyu · Answer

i attach a link to the cloudformation used in the pdf file in the previous question.
and i attach all the details of the cloudformation's failure messages, event logs, template scripts, and parameters.

thanks in advance for your help

** scripts and some words are not allowed on this bulletin board, so I will inevitably attach it as a link.
please download and check it.

1. Message

JIRA-Data-Center Other Actions Update Stack
Stack name: JIRA-Data-Center
Stack ID: arn:aws:cloudformation:ap-northeast-2:134335683269:stack/JIRA-Data-Center/94600fc0-c2b6-11e8-9bcb-50a68ae79cfe
Status: ROLLBACK_COMPLETE
Status reason:
Termination protection: Disabled
IAM role:
Description Atlassian Jira Data Center in new VPC License: Apache 2.0 (Please do not remove) June,21,2017
Failure events: View failure event details

2. CloudFormation QuickStart Link in PDF File

https://fwd.aws/p3BeR

3. Event Log

https://drive.google.com/open?id=1E64USlHM_vL0eBzh3k9YDDP0eOoy3LJk

4. Script

https://drive.google.com/open?id=1bMT1UHSRUKZiY3GnwI-0hUnQ9LJesrWI

5. Parameter

https://drive.google.com/open?id=1nM76_h4WRz9X3xxs7nrT2jG22w1-8MOQ

Nic Brough -Adaptavist- · Answer

That does not look like a full error to me, there's no context around it to tell us what is going wrong, just a chunk of data that's part of an error.

I'm afraid we can't help you without the full error.