Hello Community, Is there a way that I can hide Don't Notify Me Button on Customer Portal? We want our customers to be notified. Thank youCan scriptrunner do this thing? Any comments/suggestions are really much appreciated. Thank you
Hi Alvin,
We have an open feature request for this here:
https://jira.atlassian.com/browse/JSDSERVER-5201
This is actually controlled by the following module:
cr-unsubscribe-notification
You can try disabling this under Manage add-on and expanding JIRA Service Desk. Disabling modules can cause unintended consequences, so I’d recommend you thoroughly test this out if you want to go this route.
Cheers,
Keri
Hi @Keri, is it okay if I disable that module? will it affect entire project? Thanks!
It will affect all of your Service Desk projects.
Hi @Alvin
Did this work for you? I have a similar request.
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