Help, I can't access bitbucket

Dave_a8ual1

I can't login to bitbucket or access from my browser.  When I try to access it from my browser, I get a page with some blue blocks and circles on the left, and nothing else.  Nothing happens if I click on anything.  I am using the same computer and browser (firefox) I always use (and that I used to create my account).  My internet access is fine, and "status.bitbucket.org" not only opens, but shows everything should be up and running.  Is bitbucket no longer compatible with Firefox?

Ana Retamal

Hi Dave, welcome to the Community  

We test Bitbucket Cloud against the latest versions of Chrome, Firefox, Safari, Internet Explorer, and Microsoft Edge. These are the officially supported browsers. You may encounter issues if you use other browsers. Can you check the following:

1. Is your Firefox upgraded?
2. If it is and you still can't log in, can you try the incognito mode and a different browser and let us know if it works? If it does, that means that some setting in your Firefox browser is preventing the page from loading correctly.
3. Can you also send us a screenshot of what you see?

Best regards!

Ana