Update link from upgraded confluence to Jira

Aderemi Dayo

I inherited an undocumented Jira and Confluence setups, at the time of inheritance none of them was up, though set up on the same server. We bought a new license for Jira and did a clean install we changed the URL. Now we buy a new license to upgrade our Confluence, after the upgrade, Confluence come up normal but no one can log in. Checking log I realise Confluence was configured to use Jira authentication system and it was an evaluation version. 

ERROR [http-nio-8090-exec-6] [crowd.manager.application.ApplicationServiceGeneric] authenticateUser Directory 'Remote JIRA Directory' is not functional during authentication of 'super_cto'. Skipped.
Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to jira.mydomain.com:7080 [jira.supermartng.com/34.246.161.76] failed: connect timed out

Due to the change in the URL of Jira, the authentication is falling. How can I change the URL to our new Jira URL.

Thank in advance.

Daniel Eads

Hey Aderemi, welcome!

To change the directory settings for Confluence, the best thing is to get the local administrator credentials and do it through the UI. You could change Confluence's directory settings straight in the database, but having the local administrator credentials documented is going to help you out in the long run.

Here's the instructions for getting the local administrator password:

1. Confluence 6.5 and newer: Start the application in recovery mode
2. Confluence 6.4 and older: Reset the local administrator password in the database

Once you're logged in as the local administrator, you can just change the URL for the Jira User Directory and it sounds like you've got everything else in place for Confluence to start working normally again.

Cheers,
Daniel