Pop-up: automatically change status of parent issue

Question

Hey guys,

when all subtasks have arrived the end of the defined workflow I get a pop-up which reminds me that all subtasks are done now and asks, if I want to automatically change the status of the parent issue. When I accept that, JIRA changes the status of the parent issue to "removed". But I want that it changes to "done".... I already deleted all of the standard automation rules but the pop up still appears.

How can I define that the status of the parent tasks change to done instead of removed when all subtasks are done? Or where can I disable that the popup appears?

Thank you!

Kind regards!

Lars

Nir Haimov · Answer

Hi,

This is pretty basic for Jira admins...

Try to follow this guide regarding workflows / screens:

https://confluence.atlassian.com/jira064/configure-workflows-and-screens-720412879.html

Try to follow this guide regarding post function / transitions:

https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

Lars Blaschka · Answer

Hi Nir,

thanks for your reply.

Maybe it is because im not a native english speaker but i dont really understand your solution proposal.

What do you mean with screen in the transition or post-function? Where can I find that option to change the removed status to done status when I get this popup?

It would be great if you could give ne some more details or screenshots of the specific option menu?

Thank you!

Cheers

Lars

Nir Haimov · Answer

Hi,

If you get a popup, that means there is a screen in the transition (in your workflow).

In that transition, your probably have post-function that accept your answer "yes" or "no" and if "yes" it change the status to "removed", go there and change the "removed" to whatever status you want.