Jira REST with apitoken - 403 Forbidden

Question

I need help getting my JIRA instance to accept REST.  its v.7.3.8
It's configured OAUTH with MFA so I need to use an apitoken.

I can successfully use my username:token with Confluence and bitbucket rest interfaces but just with JIRA, i get 403

Could this be a Jira setting?

Appreciate insite/advice anyone has to share.

Thanks!

Matthias Gaiser _K15t_ · Answer

Hi @Chuck Youngfeldt,

as @Nir Haimov said, 403 sounds like either Jira accepted your credentials and you don't have the permissions or didn't find credentials at all in your call. Since the call seems to work in your browser, I'd guess the first one is the case.

Some questions to point you to a possible solution or us to provide better help:

* How are you performing your rest calls? For testing REST calls, I've found a tool like postman quite useful. There's even a Jira collection available so you can get started with all the calls quite easily.
* Have you tried other endpoints than the one you are mentioning? 
You could e.g. try to get the list of all fields

Cheers,
Matthias.

Chuck Youngfeldt · Answer

I can run the command from a browser as the same jira user and have no issue.

My user has administrator and system-administrator rights plus I am doing the most basic of operations

rest/api/latest/issue/createmeta

Nir Haimov · Answer

If you get 403 that means you don't have access to do the action you are trying to do in Jira via REST API.

Try to check your Jira permissions for the thing you are trying to do