I upgraded our team account soley to enable two-step verification; however, when I got to enable it I get a red circle with a line through it on both that and whitelisting IP options under Access Control. Why is this not an option for our account?
Hi Erin, welcome to the Community
Are you still experiencing this problem? I haven't been able to reproduce this issue myself, can you send us a screenshot of what it looks like?
We might also need to create a Support ticket for you, so we can check the status of your team, your permissions as a user, etc... let us know if you're ok with that and I'll go ahead and create it for you.
Kind regards!Ana
Yes, we are. Please see the image below.
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