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Need help for JIRA installation

Sara Aghaeian

Hi,

I purchased JIRA but I cannot find the service ID!! I went through all the process to get it but unfortunately couldn't! I will be glad if someone can help me.

Thanks,

Sara

Accepted answers

All comments

Theinvisibleman

Hi there Sara, what did you mean by service ID? Are you referring to the Support Entitlement Number (SEN), or the Server ID of your Jira instance?

Sara Aghaeian

Hi,

Yes, I mean Server ID (sorry, it was auto type mistake!). I cannot get it!

Matthias Gaiser _K15t_

Hi @Sara Aghaeian,

did you already install your Jira?

If yes, you can access your server id in the "administration" > "system" > "system info" part. Have a look in the "Jira info" section for "server ID"

If you don't have it installed yet, you can see it during the installation when you select the option "I have a Jira key" as described in this post.

Cheers,
Matthias.

Sara Aghaeian

HI ,

I couldn't install yet! because i don't know where I have to install it? there is no option "I have jira key"! Would you please advice ?

Thanks

Matthias Gaiser _K15t_

I would advise you to follow the installation instructions in the Atlassian docs. If you have any questions which are not answered by the guide, feel free to ask again.

Sara Aghaeian

Thanks, I am using IOS , is it any guidance for it as well?

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