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How do i get the reopened defects even if it is closed now?

Joseph Thadeus

I am trying to find the First Time Right (FTR) report for which I need to find the defects which are reopened after it went for the retest.

Can somebody help me to find this

Accepted answers

unknown

Hi @Joseph Thadeus,

I'm not sure I understand, do you want to find issues in Jira that have transitioned from a Closed status to something else due to a retest?

If so, that is possible.

Thanks

All comments

unknown

Hi @Joseph Thadeus,

I'm not sure I understand, do you want to find issues in Jira that have transitioned from a Closed status to something else due to a retest?

If so, that is possible.

Thanks

Joseph Thadeus

Hi Danny,

I have fixed a defect and put it on retest. The test team reopned it which means the fix is not working. Dev team worked on it and fixed it and it got closed. Later I am not able to find the reopened (earlier and not now) defects.

unknown

Would this work for you;

type = defect and status changed FROM (closed) TO (retest) and status = closed

Joseph Thadeus

Danny,

Thank you very much. It works and you have saved my time

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