Remove an issue type

Question

I removed all the issue types except "Production Change" from issue type dropdown but, still i can see latest ticket created issue type in the dropdown box. How to restrict this? Or is there any solution to disable the create button and throw an error for all other issue types selection?

Lavanya B · Answer

@Prakhar Srivastav {Appfire}

Using sil script you can restrict the issue type from the create screen. Because i don't want to affect already created tickets.

Prakhar Srivastav {Appfire} · Answer

@Lavanya B

How did your remove the issue type?

The correct approach is to remove from issue type scheme of the respective project.

Regards

Prakhar