Hi All,
I am trying to create a Jira Service Requesting using Python Jira API.
https://jira.readthedocs.io/en/master/
I have successfully created a Jira ticket through via the Service Desk Project. The problem that I am facing is that I cannot set the "customer request type" label as this field is not in the the normal Jira field.
Thank you in advance.
Hi,
It's true it's not a normal jira field.
It's been answered here on how to find the value based on SQL:
https://community.atlassian.com/t5/Jira-Service-Desk-questions/Customer-Request-Type-in-Jira-Database/qaq-p/744707
Hope that helps
Susan
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