Read only board for customer

Question

Hi,

I saw a couple of similar issues, but not fully the one I want to solve.

Right now, in my project, I have created a Board that has filter: Summary ~ "John Smith" (it is customer, whose name is always in the summary).

I want him to have a read-only access to ONLY this board, not to be able to view anything else in this project (and preferably not even tasks within epics in there).

How would I configure this kind of thing?

Would be really grateful for any kind of assistance

Alexey Matveev · Answer

If there is a security level, then the user will see only those issues, which have a security level, which is visible for this user. All issues will have the issue security levels. Epics and Stories will have Security levels.

It is written in documentation that subtask inherits the Security Level of the parent. But in the versions I worked it was not true. Subtask security level could be different from the parent task.

Joe Pitt · Answer

@Alexey Matveev I don't think the issue security level will do what @[deleted]wants. If the security level is put on the issues will the resultant board have any data when the user views it if they can't see the underlying issues?

Alexey Matveev · Answer

Hello,

You can not restrict visibility with boards. You would need to user Security Levels for it.

https://confluence.atlassian.com/adminjiraserver073/configuring-issue-level-security-861253265.html