How can i change the comment visibility from All Users to one project role retroactively?

Question

We started an working on JIRA in March and only the IT team can view the issue details and comments. Now we would like to give all our users the access to see all the issues but hiding the comments.

I can change the default comment "Viewable by All Users" to one of the default project roles but this cannot be done retroactively, do you have a way to do it retroactively?

thanks,

Alexey Matveev · Answer

You can use Jira Rest Api for it:

PUT /rest/api/2/issue/{issueIdOrKey}/comment/{id}

https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/#api/2/issue-updateComment

Issam AMARIN · Answer

Hi @Alexey Matveev,

I can change it but I want to change all the historic comments in bulk. because i want to give a public access to the JIRA issues without showing the developers' comments.

Thanks,

Alexey Matveev · Answer

Hello,

Do you mean that you can not change comment visibility after you added a comment? You can. Just push the Edit button.