CSV Import

Andrea Bezzi

2018-09-13 14:05:37,822 INFO - Importer started!
2018-09-13 14:05:37,823 INFO - Engine is running in Import mode
2018-09-13 14:05:37,824 INFO - All issues will be imported to project: MarketingManagement (MKT)
2018-09-13 14:05:37,824 INFO - Creating issue: [externalId='autoid-3297116954158708579', summary='"BM e Check Rev"']
2018-09-13 14:05:37,836 ERROR - Fatal error during import
java.lang.NullPointerException
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportIssues(BulkCreateDataImporter.java:235)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:172)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:147)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:745)

I tried to import issues from csv.
The Validation process works well but it doesn't work when it comes to import

this is the detailed log

does anyone know what's the problem?

Brant Schroeder

You need to check requirements on the create transition on the workflow.  Usually it fails because of a required field and when you import you are not meeting the specified requirements on create.