Stack Track when loading Confluence

Question

I am getting the following trying to load the Confluence page AFTER uninstalling, dropping the database and reinstalling the software. HTTP Status 500 – Internal Server Error Type Exception Report Message An exception occurred processing [errors.jsp] at line [13] Description The server encountered an unexpected condition that prevented it from fulfilling the request. Exception org.apache.jasper.JasperException: An exception occurred processing [errors.jsp] at line [13] 10: 11: <% 12: JohnsonPageI18NProvider johnsonPageI18NProvider = (JohnsonPageI18NProvider) BootstrapUtils.getBootstrapContext().getBean("johnsonPageI18NProvider"); 13: String translations = johnsonPageI18NProvider.getTranslations().serialize(); 14: %> 15:

อนาว_นท_ เพ_ชรวาร_ · Answer

I'm have the same issue .MY ERROR LOG

Shannon S · Answer

Thank you for confirming, Stephen. I also inquired about your database version, but I don't see that in your response. Can you please confirm?

To proceed, please restart setup from this documentation, and then re-run the setup?

Regards,

Shannon

License Administrator_t5gh4a · Answer

Thanks for getting back to me...

Currently we are using Confluence 6.11.1 x64.  I uninstalled, removed the Confluence directory, dropped the database, recreated the database and did the reinstall.  Ever since, I get the same stack trace instead of a setup procedure that I previously saw.

Thanks

Stephen