Attaching files to Jira issues from Confluence / offline user issue

Paul Ward

One of my team used the IFFT Confiforms macro and the Create Jira action to create issues in Jira but found that if a user who was not logged into confluence (a valid use case for us) that the action failed with permissions issues (even though the 'anonymous' checkbox is set):

 

• Unexpected error while saving the record. Please contact your Confluence support team for assistance (com.atlassian.sal.api.net.ResponseException: Error communicating with JIRA, Bad Request {"errorMessages":[],"errors":{"summary":"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown.","description":"Field 'description' cannot be set. It is not on the appropriate screen, or unknown."}} Used JSON: '{ "fields": { "project": { "key": "IDMSC" }, "issuetype": { "name": "Story" }, "summary": "dd", "description": "*Services Required*\n\n\nComments: dd\n\n||PIMS Solutions||\n|PIMS Store Creation| |\n|PIMS Adhoc Solutions| |\n|PIMS Integration into Retail ID| |\n|Other Integration Activities| |\n\n\n||Project Details||\n|Project Name| dd|\n|IR Number| |\n|Name of Endorsing Director||\n|Project Manager||\n|Business Sponsor||\n|Target Implementation Date| 2018-09-12|\n\n\n||Funding||\n|Integral Plus Network Activity Code| dd|\n|Integral Plus Network Activity Id| dd|\n\n\n||Applicant Details||\n|Employee Number| |\n|Surname| |\n|First Name| dd|\n|Email||\n|Org Structure| |\n|Position Title| |"} }' Request to url = 'https://jira.ae.sda.corp.telstra.com/rest/api/latest/issue/').

They worked around this by using isntead the IFFT Webservice action which hits a proxy server (which has a robot user account which is logged in).

 

I need to add atachments. I have this working with the Create Jira IFFT action however for the above reason it can't be used.

 

Is there a way to get around this "not logged in" error with the Jira action?

 

If not how do I add an attachment using the WebSrvice action instead?

 

 

Alex Medved _ConfiForms_

Yes, you can

Here is the complete storage format for the solution

What id does:

• creates Jira issue
• stores it's key back to ConfiForms record
• sends attachment to created Jira issue
• creates remote link

<ac:structured-macro ac:macro-id="634f4a34-b8ba-464d-b222-e123d65cc4e0" ac:name="confiform" ac:schema-version="1">
  <ac:parameter ac:name="formName">ji</ac:parameter>
  <ac:parameter ac:name="showOnlyOwnRecords">true</ac:parameter>
  <ac:parameter ac:name="registrationFormTitle">Create JIRA issue with ConfiForms Webservice connection</ac:parameter>
  <ac:rich-text-body>
    <ac:structured-macro ac:macro-id="dd25632e-211e-4820-8754-836d4ade9236" ac:name="confiform-entry-register" ac:schema-version="1">
      <ac:parameter ac:name="overrideSaveButtonLabel">Create</ac:parameter>
      <ac:parameter ac:name="registrationButtonLabel">Register me</ac:parameter>
      <ac:parameter ac:name="embedded">true</ac:parameter>
      <ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
      <ac:rich-text-body>
        <p>
          <br/>
        </p>
      </ac:rich-text-body>
    </ac:structured-macro>
    <p>
      <ac:structured-macro ac:macro-id="8a572845-1d28-4560-a4d8-f8102317e419" ac:name="confiform-field-definition" ac:schema-version="1">
        <ac:parameter ac:name="fieldName">summary</ac:parameter>
        <ac:parameter ac:name="fieldLabel">Summary</ac:parameter>
        <ac:parameter ac:name="type">text</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:macro-id="2e5a8660-272b-43f6-801d-a3131c3665c5" ac:name="confiform-field-definition" ac:schema-version="1">
        <ac:parameter ac:name="fieldName">desc1</ac:parameter>
        <ac:parameter ac:name="fieldLabel">Description</ac:parameter>
        <ac:parameter ac:name="type">text</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:macro-id="7d641f3b-1fd7-4e47-a63e-a2b040782730" ac:name="confiform-field-definition" ac:schema-version="1">
        <ac:parameter ac:name="fieldName">desc2</ac:parameter>
        <ac:parameter ac:name="fieldLabel">More details:</ac:parameter>
        <ac:parameter ac:name="type">textarea</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:macro-id="7c8f347e-7704-441f-92f2-990cac31a7d5" ac:name="confiform-field-definition" ac:schema-version="1">
        <ac:parameter ac:name="css">width:100px;</ac:parameter>
        <ac:parameter ac:name="fieldName">jk</ac:parameter>
        <ac:parameter ac:name="fieldLabel">Jira key</ac:parameter>
        <ac:parameter ac:name="type">read_only</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:macro-id="a06f0ccf-0e36-4d07-b47d-cb38a345c0fe" ac:name="confiform-field-definition-rules" ac:schema-version="1">
        <ac:parameter ac:name="condition">id:[empty]</ac:parameter>
        <ac:parameter ac:name="fieldName">jk</ac:parameter>
        <ac:parameter ac:name="action">Hide field</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:macro-id="1b02c04d-3480-4397-9ddb-9b0e556b4351" ac:name="confiform-field-definition" ac:schema-version="1">
        <ac:parameter ac:name="fieldName">fi</ac:parameter>
        <ac:parameter ac:name="fieldLabel">fi</ac:parameter>
        <ac:parameter ac:name="type">file</ac:parameter>
      </ac:structured-macro>
    </p>
    <ac:structured-macro ac:macro-id="53fe3481-065d-41c4-be5d-a7a1268b0450" ac:name="confiform-ifttt" ac:schema-version="1">
      <ac:parameter ac:name="action">WebService Request</ac:parameter>
      <ac:parameter ac:name="extras">4bb4c41a51f289a07507d50a1b841a4d</ac:parameter>
      <ac:parameter ac:name="event">onCreated</ac:parameter>
      <ac:parameter ac:name="title">/rest/api/2/issue/</ac:parameter>
      <ac:parameter ac:name="extras2">X-Atlassian-Token: no-check;Content-Type: application/json;Content-Type:charset=UTF-8</ac:parameter>
      <ac:parameter ac:name="who">POST</ac:parameter>
      <ac:rich-text-body>
        <ac:structured-macro ac:macro-id="46d25e82-d4db-4e38-9b96-f5c6159c473f" ac:name="noformat" ac:schema-version="1">
          <ac:plain-text-body><![CDATA[{
    "fields": {
       "project":
       { 
          "key": "JTEST"
       },
       "summary": "[entry.summary.escapeJSON]",
       "assignee":{"name":"admin"},
       "description": "[entry.desc1.escapeJSON] \n [entry.desc2.escapeJSON]",
       "issuetype": {
          "name": "Bug"
       }
   }
}]]></ac:plain-text-body>
        </ac:structured-macro>
      </ac:rich-text-body>
    </ac:structured-macro>
    <p>
      <br/>
    </p>
    <p>
      <br/>
    </p>
    <ac:structured-macro ac:macro-id="f00edb26-9174-4f7a-9570-d598e92dce10" ac:name="confiform-ifttt" ac:schema-version="1">
      <ac:parameter ac:name="extras4">true</ac:parameter>
      <ac:parameter ac:name="action">Create ConfiForms Entry</ac:parameter>
      <ac:parameter ac:name="event">onCreated</ac:parameter>
      <ac:parameter ac:name="title">entryId=[entry.id]&amp;jk=${iftttResult_0}</ac:parameter>
      <ac:rich-text-body>
        <p>
          <br/>
        </p>
      </ac:rich-text-body>
    </ac:structured-macro>
    <ac:structured-macro ac:macro-id="fe3beac3-95ef-49ae-b42c-e3168a2f57b7" ac:name="confiform-ifttt" ac:schema-version="1">
      <ac:parameter ac:name="action">WebService Request</ac:parameter>
      <ac:parameter ac:name="extras">4bb4c41a51f289a07507d50a1b841a4d</ac:parameter>
      <ac:parameter ac:name="event">onCreated</ac:parameter>
      <ac:parameter ac:name="title">/rest/api/latest/issue/[entry.jk.asJSON.key]/attachments</ac:parameter>
      <ac:parameter ac:name="additionalContext">file</ac:parameter>
      <ac:parameter ac:name="extras2">X-Atlassian-Token: no-check;</ac:parameter>
      <ac:parameter ac:name="who">POST</ac:parameter>
      <ac:rich-text-body>
        <p>
          <ac:structured-macro ac:macro-id="1271c70c-7c2b-4ed2-b009-d2e731ec4a8b" ac:name="confiform-field" ac:schema-version="1">
            <ac:parameter ac:name="fieldName">fi</ac:parameter>
          </ac:structured-macro>
        </p>
        <p>
          <br/>
        </p>
      </ac:rich-text-body>
    </ac:structured-macro>
    <ac:structured-macro ac:macro-id="d4d6ee84-0f33-4713-b0c4-04baad175345" ac:name="confiform-ifttt" ac:schema-version="1">
      <ac:parameter ac:name="action">WebService Request</ac:parameter>
      <ac:parameter ac:name="extras">4bb4c41a51f289a07507d50a1b841a4d</ac:parameter>
      <ac:parameter ac:name="event">onCreated</ac:parameter>
      <ac:parameter ac:name="title">/rest/api/latest/issue/[entry.jk.asJSON.key]/remotelink</ac:parameter>
      <ac:parameter ac:name="additionalContext">file</ac:parameter>
      <ac:parameter ac:name="extras2">X-Atlassian-Token: no-check;</ac:parameter>
      <ac:parameter ac:name="who">POST</ac:parameter>
      <ac:rich-text-body>
        <ac:structured-macro ac:macro-id="56a89f71-7d60-496a-ab45-2d6f6db4bd34" ac:name="noformat" ac:schema-version="1">
          <ac:plain-text-body><![CDATA[{ 
    "object": { 
        "url":"https://wiki.vertuna.com/pages/viewpage.action?pageId=19104427", 
        "title":"[entry._page.title.escapeJSON]"
    } 
}]]></ac:plain-text-body>
        </ac:structured-macro>
      </ac:rich-text-body>
    </ac:structured-macro>
  </ac:rich-text-body>
</ac:structured-macro>
<ac:structured-macro ac:macro-id="d309c641-56ef-46cb-b01f-19590d41605e" ac:name="confiform-table" ac:schema-version="1">
  <ac:parameter ac:name="formName">ji</ac:parameter>
  <ac:rich-text-body>
    <p>
      <ac:structured-macro ac:macro-id="bb4766d6-cbfe-40c6-ace4-f3dcd21dcc99" ac:name="confiform-field" ac:schema-version="1">
        <ac:parameter ac:name="fieldName">jk.asJSON.key</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:macro-id="18b7e9fe-30c3-4a04-886e-6a47446af441" ac:name="confiform-field" ac:schema-version="1">
        <ac:parameter ac:name="fieldName">created</ac:parameter>
      </ac:structured-macro>
    </p>
  </ac:rich-text-body>
</ac:structured-macro>