Jira-Python: add_comment() does not post as internal comment.

Question

I have a script that is supposed to add a comment after updating the groups of a user:

Example, Calling the function:

jira_comment(jira, jira_issue, "This user has been added to jira groups: {0} by slack user: {1}".format(jira_groups, slack_username), True)

Function:

if internal_flag:
    resp = jira_object.add_comment(
issue=issue,
body=comment,
visibility=None,
is_internal=True
    )
else:
    resp = jira_object.add_comment(
issue=issue,
body=comment,
visibility=None,
is_internal=False
    )

I expected the comment to be "Restricted to Service Desk Team" but it fails to do so and the comment is visible for any user. Any help?

Валентин Нелипенко · Answer

Вот примеры добавления внутреннего и публичного комментариев.

"""Запрос на добавление комментария в задаче"""
issue = jira.issue('SD-503')
comment = jira.add_comment(issue, 'Внутренний комментарий', visibility={'key': 'sd.public.comment'},
is_internal=True)
"""Добавление внутреннего комментария в задаче"""

issue = jira.issue('SD-503')
comment = jira.add_comment(issue, 'Публичный комментарий')
"""Добавление публичного комментария в задаче"""

arpitha U_a8t1lj · Answer

Hello,

Am having the same issue. Were you able to get this working and add comment restricted to team members?

Thanks

Arpi

pchang38 · Answer

Hi, Gonchik

I am using jira-python module to generate the json. I took a quick look and it looks like they just take in the arguments from the "add_comment()" function and form a dictionary then json.dumps() before making a requests.

I am using the function and passing in True for the variable: "is_internal" when calling it.

Here is the source code for the function:

https://jira.readthedocs.io/en/master/_modules/jira/client.html#JIRA.add_comment

Thanks,

Peter