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Update workflow when editing a custom field

Benjamin Gill

We use a project in JIRA to track time off requests. We have two custom fields as part of the form:

Start Date of Vacation

Last Date of Vacation

Occasionally, after the request is approved, these dates are changed/updated. Is it possible to have the JIRA ticket start the workflow over if one or both of these custom fields are updated?

Accepted answers

Reto Gehring _Valiantys_

Hi Benjamin, you could remove the two date fields from the edit operation screen and have them only on the create and view operation screen.

Then you add a transition to the initial status called e.g. change date. To this transition you add a transition screen, which contains the two date fields.

That should do the job.

Reto

All comments

Reto Gehring _Valiantys_

Hi Benjamin, you could remove the two date fields from the edit operation screen and have them only on the create and view operation screen.

Then you add a transition to the initial status called e.g. change date. To this transition you add a transition screen, which contains the two date fields.

That should do the job.

Reto

Benjamin Gill

Hi Reto,

That sounds like a really great option. I am going to give that a try.

Thank you!!

Benjamin Gill

Hi Reto,

I implemented the above and the solution does solve what I was initially trying to do. However, it did present an issue. We have this workflow locked down so only a specific group of approvers can transition these requests.

Do you know if it is possible to allow only 1 transition on a workflow to be opened up to everyone while locking the rest down?

I think my only other option, would be to have users close the request and submit a new one with the updated dates.

Thanks

Reto Gehring _Valiantys_

Yes you could give the transition permission to everyone in the project and then set a condition on each transition, except the one for changing the date. The condition would be, user must be in a specific role/group to do the transition or something similar... Check the condition tab on the transition and choose add condition and you will se the one I'm talking about.

Reto

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