Community !
Why oh why can I not submit my previous periods. What on earth am I doing wrong? Why can I only submit the current plus two previous?
[ps: Cloud version!]
https://tempoplugin.jira.com/wiki/spaces/TEMPO/pages/172785889/Period+management
Please have a look at this. It might help expalin this behaviour.
Hi Andy,
You can not submit a previous period, but your Approver can do so in the Approval report for the team that you are a member of (https://tempo-io.atlassian.net/wiki/spaces/TEMPO/pages/187695110/To+submit+timesheets+for+your+team).
Regards,Susanne GötzTempo team
At first glance definitely an acceptable answer! Epic. Thanks @Danyal Iqbal. Gonna deep dive on it tonight.
Thanks @Susanne Götz _Tempo_! That's great... so basically, if a period is open and older than 3 weeks, it needs to go via Approver? Did I understand the Confluence page correctly?
Yes, you are correct.Older than 3 weeks when you are using approvals weekly and 3 month when the approval period is set to monthly.
DOUBLE THUMBS UP ! Thanks @Susanne Götz _Tempo_ ! !
How was this resolved?
Hi @Michel de Leeuw
Users can not submit a timesheet more than the current and 2 periods back, but their team lead can do it for them.
It needs to be done in the Approval report of the team and can be done by Team lead or a user that has the "Approve Timesheet" permission for the team that the user who needs to submit an old timesheet is a member of.
To do this, go to Tempo, Teams and select the Team that the user is a member of. Use the "Approvals" link to access the Approvals report and navigate to the period that needs to be submitted ( see also https://tempo-io.atlassian.net/wiki/spaces/THC/pages/296648995/Approving+and+Rejecting+Your+Team+s+Timesheets+-+Tempo+Server).
Regards,Susanne
@Michel de Leeuw Susanne has you covered on the process in Tempo, but I thought you might like to know what we did on the Governance side of things for full resolution:1) We updated our compliance. It is now mandatory for teams to submit work hours on a Friday afternoon at 17h002) Team Leads have to review and approve the logs by 11h00 on Monday3) PMs are now the full Admins of the system. When we work on our weekly reports on Mondays and we see incorrect data we can go in and fix it.3b) Or complain at repeat offenders, reopen their log and they have to do it all over again!!Note - you must have the relevant permissions to be able to do everything recommendation on this topic!
Thanks for sharing @Andy - PTC Redundant !We indeed have the same envisioned, but are currently in the pilot phase with a few teams and found out they couldn't submit on a weekly basis for the past month. This should then only be an issue during our phased implementation and not a problem normally if we enforce correct governance as you rightfully suggest.The manual work-around as mentioned by Susanne will be part of our instructions during our phased go-live as we onboard teams through-out the months.
@Susanne Götz Can I ask you, is this behavior same at server version?
Best,
Kateřina.
Hi @katerina_zelenkova
The behavior on Server is different.
In Tempo Timesheets 10.1.0, the option to load more periods has been introduced. By default, the last 3 approval periods are shown in the dropdown, but by using the "show more" option, additional periods can be loaded.
Team leads/ Approvers can submit Timesheets for their team members via the Approval report, similar as on Cloud.
For more information, please take a look at https://tempo-io.atlassian.net/wiki/spaces/THC/pages/293863680/Submitting+Timesheets+for+Approval+-+Tempo+Server
Best regards,Susanne
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