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"Fast-track transition an issue" post function for cloned issue, transition to In-Progress not worki

manjunatha.rajappa

Hi,

We are using the below condition in the "Fast-track transition an issue" post function(added in Open state). But it's not helping us TO DO Auto Transition of the cloned issue created from Open to In-Progress. We create a clone using More->Clone (in parent Issue) and once cloned issue created, cloned issue should auto transition to In-Progress.

Create -> Open -> In-Progress.

issueLinkManager.getOutwardLinks(issue.getId())*.issueLinkType.name.contains('Cloners')

Action: In-Progress

My cloned Issue looks as below:: This cloned issue, I need to auto transition to In-Progress.

Issue Links

clones: INT-31114 DVSI alarm being raised for Peak Number of

Issue linking is as below in my Jira instance::

Name: Cloners

Outward Description: clones

Inward Description: is cloned by

Even I tried with the below condition added:: issueLinkManager.getInwardLinks(issue.getId())*.issueLinkType.name.contains('Cloners')

- Manju

Accepted answers

manjunatha.rajappa

The below condition helped me to handle this issue posted here. Thanks.

issue.summary.toString().contains("CLONE -")

All comments

Elifcan Cakmak

Hello,

You can write a filter that searches for cloned issues and transition them with escalation service. Escalation service runs according to a cron expression that you define. For example you can check for cloned issues every 10 minute and transition them.

You can use built in features of escalation service (jql query, action) or write a script of your own and run it.

manjunatha.rajappa

Hi Elifcan,

But I am looking for the approach to use the below script condition in "Fast-track transition an issue" using my script for 'Cloners' link type. Same is working for below Duplicate link type successfully. But it's not working for issueLinkManager.getInwardLinks(issue.getId())*.issueLinkType.name.contains('Cloners')

Not getting the reason for this.....

issueLinkManager.getOutwardLinks(issue.getId())*.issueLinkType.name.contains('Duplicate')

Elifcan Cakmak

Hello,

I think it may be because of the usage of getInwardLinks. For getOutwardLinks you use source issue id for issue.getId() but for getInwardLinks you should be using destination issue id.

https://docs.atlassian.com/software/jira/docs/api/7.1.4/com/atlassian/jira/issue/link/IssueLinkManager.html

I'm not sure how to implement this since we don't have the destination issue id. Maybe you can try with getOutwardLinks?

manjunatha.rajappa

Thanks for your inputs. Even I tried with getOutwardLinks but no luck.

Other alternate way, I can handle my "Fast-track transition an issue" condition is: My cloned Jira issues summary always Append with "CLONE -" String as below. So if I can check this sub-string in Jira issue Summary using groovy script - I can use this condition instead of Cloners Issue link type - Do have any suggestion on this alternate approach to add the same into "Fast-track transition an issue" condition???

CLONE - Gain DR Kit changes

- Manju

manjunatha.rajappa

The below condition helped me to handle this issue posted here. Thanks.

issue.summary.toString().contains("CLONE -")

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