TOC and anchors don't work on longer pages on Chrome or Edge

Question

1. Created TOC using the Insert Table of Contents macro.

* Links do NOT jump down to the desired page positions.  Right clicking to open in a new tab DOES work.
* Tested Chrome and Edge.  Same problems.
* Tried work arounds I found in the community.  Nothing works.

2. Created TOP anchor to jump to top of page using Insert- other macros - anchor and the  control K link #top link.

* Links do NOT jump up to the desired page positions.  Right clicking to open in a new tab DOES work.
* Tested Chrome and Edge.  Same problems.
* Tried work arounds I found in the community.  Nothing works.

TPE · Answer

For Chrome and Edge this is still a problem.  a work around is reloading the page after clicking or Right click/ open new tab

Shannon S · Answer

Sondra,

Thank you for confirming that.

Confluence 5.9.12 has reached End of Life. I wouldn't recommend running this version at this time. It may be that this issue has already been resolved, so please try to upgrade to 6.0.* or more recent.

If you want to do some tests prior to upgrading, my recommendation is as follows:

* Ensure that there are no special characters in the title of the page, and be sure that the TOC macro isn't being wrapped in a 3rd party add-on (to ensure this wouldn't affect the macro from working).
* Remove any customizations. We want to confirm it's actually the length of the page causing the issue.
* You can try to split the page up into smaller pages to check if that resolves the issue.

Let me know if you have any questions.

Regards,

Shannon

Sondra Menthers · Answer

Confirmed that this particular page does not work on IE, Edge or Chrome.  Anchors and tocs work on other pages on Chrome.