Email request for Jira Software Projects

Question

Hi All,

I would like to know if it’s possible, for a Jira Software project, to set up the ability to send an email to a certain email address and have it create a ticket specifically for that project.   Like it works for Desktop support or App Support Service desk projects.  I see that they do not give the same options in the project settings that service desk has.

Thank you,

Senthilkumar_st7m76 · Answer

I have already have a POP account, can I used the same account and add a new  JIRA Mail handler to a different project?

Or do I need to create a new POP account for any new project?

Please advice.

Senthilkumar_st7m76 · Answer

No Victor. Will check it

Victor Mutambuki · Answer

Senthilkumar,

Have you looked into JIRA Mail Handler?

Victor