Unable to Connect to SSL Services due to PKIX Path Building Failed

Question

Hello,

First of all, this is not exactly a duplicate, let me explain.

I'm having this problem https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-779355358.html. So I read everything and applied the solution pointed here https://confluence.atlassian.com/kb/connecting-to-ssl-services-802171215.html. So everything works again.

But, on the following day the problem appears back again. And properly disappears if I apply the solution again.

I believe that either the computer I'm applying the solution is doing something wrong or the server I'm pointing to is, but can't figure it out.

Is there any way someone can help me here??

Edwin Kyalangalilwa · Answer

@Romeu Franzoia Junior,

Yes, meaning Jira might have been updated.

Romeu Franzoia Junior · Answer

Hello @Edwin Kyalangalilwa,

As far as I know, no one would change the truststore but me, I'm pretty sure we have only one Java version installed (open jdk 8) and there was no update related.

But, I need to investigate if the application is being changed everyday.

Just to make sure, by application you mean the one I'm trying to access right??

Edwin Kyalangalilwa · Answer

Hi @Romeu Franzoia Junior,

Some reasons:

* Either the truststore file changed.
* There is multiple java versions installed.
* Java was updated and the file changed.
* Application was updated.