hello,
Im using trial vesrion of Service Desk,
I want that clients can make comments with images (not as attachement).
for exemple, a comment like this:
"
a first message appear :
<the screen shot image 1>
and then, if I click OK a second one appear:
<the screen shot image 2>
and If I click Close a third message appear:
<the screen shot image 3>
"
in Service desk comment the message appear like this :
"
a first message appear :
and then, if I click OK a second one appear:
and If I click Close a third message appear:
"
and after that I find attachements
<the screen shot image 1>
<the screen shot image 2>
<the screen shot image 3>
it isn't a good way to present the client request,
pleese help,
best regard
zied.
