when setting automation, can't find a lot functions on tutorial website

Question

I want to setup automation for my team, and read some articles.

when I try to set an trigger for "when issue keep in one status for some time", I can't find it.

so I lookup in the website,links below

https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html

Then, I realize that in the Automation. the product I'm using, missing a lot functions according to the page I read.

I want to know why and how to fix this

Version：

JIRA Software 7.10.2

JIRA Service Desk 3.14.2

attached is all the triggers I can use

Alexey Matveev · Answer

Hello,

That is documentation for your version:

https://confluence.atlassian.com/servicedeskserver0314/automating-your-service-desk-954240116.html

I guess you have all when triggers there.

Ruihua Sun · Answer

Just a notice that my question still need help.

Ruihua Sun · Answer

I edit the question again, hope you can see the attached screenshot this time