How to send a notification based on the custom field Issue Event

unknown

Hi,

Is it possible if I need to trigger a mail Notification when only one custom field is updated i.e if I have a radio button(YES and NO) and If i select YES, i need a mail to be triggered, where as for NO, no action is required.

I have enabled Issue Updated Notification, but this notification will be sent for all the Updates which happens in an Issue.

Can anyone of you please suggest me here with the solution. 

Tarun Sapra

Hello @[deleted]

I generally use Script listerner from the script runner plugin to listen for field updates and then within the listener you can check if the field updated is radioButton or not and what's it's value. 

There is a built-in listener called - "Send a custom email", you can use that and in the condition & configuration of that listener you can use the event object to check if the radio button has been updated to value Yes and if that's the case then the listener will send the mail contained in the email template