Bitbucket not talking to Sourcetree (app password not being recognised)

bilaltech

I tried to clone a repo from my company's bitbucket account and it asked for validation. I handled all of that. However, now I can't push to repo I was using before due to this error

 

`remote: Invalid username or password. If your organization manages your account or you've enabled two-step verification, create an app password to log in: https://confluence.atlassian.com/x/9DJmMQ`

 

I've done everything it's asked me to do and I still get this error. Not sure why, can anyone help me please? 

 

Thanks in advance  

Ana Retamal

Hi Bilal, welcome to the Community!

What happens if you log in via the web UI? Do you have access to the repo?

Can you confirm you entered the right app password for the right account? Have you tried re-entering it again? Are you still getting the same error?

Can you perform any other operations to that repo?

Are your colleagues experiencing the same issue?

Please let us know so we can continue investigating!

Kind regards,

Ana