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How to modify the JIRA mail sender's name

yuan xingyang

JIRA MAIL default the sender form is xxxx@gmail.com;I want the recipient to see the sender is the "JIRA Server";What solution can be.

Thanks!

Accepted answers

Dipti Ranjan Behera

In general configuration section of Jira , you have 'EMAIL FROM'.

here you can put ${fullname}

All comments

Christian Czaia [Decadis AG]

You can change these things in the Administration-->Outgoing Mail Servers

Christian Czaia [Decadis AG]

You can change these things in Administration-->Outgoing Mail Servers

Just type "g+g" when you are in the Administration Tab and search for Mail

Cheers,
Christian

yuan xingyang

Hi Christian

Thank you for your answer,but not the answer I wanted.Is the name of the sender that I want is "JIRA Server",not the message subject is "JIRA Server".For example

sender subject .......

JIRA Server ...... .......

Christian Czaia [Decadis AG]

Hi,

have you tried editing the "Email from" paramerter in General Configuration?

Specifies the From: header format in notification emails. Default is of the form "John Doe (JIRA) <jira@company.com>". Available variables are '${fullname}', '${email}' and '${email.hostname}'. Note that the actual address (e.g. 'jira@company.com') cannot be specified here - it is determined by the mail server or individual project configuration.

http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Options

yuan xingyang

Hi Christian

I have been trying to set ${email.hostname}and ${email},but no results.

Christian Czaia [Decadis AG]

What do you mean with no results, what does the email you are getting look like? I thought you might just want to add something like (Your Company JIRA server) or replace the $fullname with (JIRA Server).

yuan xingyang

No results mean is that mail does not seem to any changes,and I have been using the string "JIRA Server" to replace the $fullname,the mail still does not any changes!

Thanks!

Dipti Ranjan Behera

In general configuration section of Jira , you have 'EMAIL FROM'.

here you can put ${fullname}

Keith Howard

Ours is formatted as ${fullname} (JIRA).
It's been sending emails as User Name (Jira) as long as we've had it and suddenly it's only sending them as Jira.

Should I try re-entering the formatting. Does it matter if it's entered as ${fullname} or can I just say $fullname (JIRA) ?

Mathiyalagan

Hi All,

Could please any one help me to fix this issues.

We have changed email server and updated outgoing email config. After this changes all emails not adding user fullname at prefix of emails sender but my instance "Email From" is remains same "${fullname} (JIRA)"

Old: Mike Nike (JIRA)[jira@xx.com]

new:jira<jira@xxx.com>

guillaume michaud

I had this problem too.
in System, Outgoing Mail, changes the From address to an address not known in the office address book

guillaume michaud

it's been 5 years but I've had this problem also lately.
in System, Outgoing Mail, changes the From address to an address not known in your office address book

after that in system, settings, Email From will display the right thing $ {fullname} or $ {email}