Return javascript error when loading backlog issues edit mode

Question

When viewing an Agile board, the page loads with An error occurred. Upon expanding on the error, the following appears:

Details

* * Exception: TypeError: button is null
* Resource: https://css-jira-test.cambio.se/s/4845f8a872b7c622a19bb9b7622111db-CDN/-13svk3/76005/8f8a0d3095e53a3f8461d6c6ebcb3797/1fca1750044f2777c977e8d8cc023344/_/download/contextbatch/js/_super/batch.js?locale=en-US line 56 > eval
* Line: 51
* Column: 6

I have tested enabling JIRA safe-mode option but problem still same. That mean probably this not come through 3rd part plugin.

Could you please someone help me, how to solved this issue?

Iresh_Rupasinghe · Answer

@Mohamed Riza

Thank You for response.

There is no any announcement banner and in general all users have same problem.

Stack trace

https://issues.cambio.se/s/6c8b4138d1a3743a94484bbf9058dd1d-CDN/2tp2yb/76005/58df72eb9a9293f55c1f510d40118504/1fca1750044f2777c977e8d8cc023344/_/download/contextbatch/js/_super/batch.js?locale=en-US line 56 > eval:8:7
https://issues.cambio.se/s/6c8b4138d1a3743a94484bbf9058dd1d-CDN/2tp2yb/76005/58df72eb9a9293f55c1f510d40118504/1fca1750044f2777c977e8d8cc023344/_/download/contextbatch/js/_super/batch.js?locale=en-US:56:121
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https://issues.cambio.se/s/6c8b4138d1a3743a94484bbf9058dd1d-CDN/2tp2yb/76005/58df72eb9a9293f55c1f510d40118504/1fca1750044f2777c977e8d8cc023344/_/download/contextbatch/js/_super/batch.js?locale=en-US:168:95
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Mohamed Riza_s7j38y · Answer

Hi @Iresh_Rupasinghe,

* The error would usually have a stack trace section. Can you please copy this here too? 
* Are all users experiencing this or only certain users able to reproduce the issue? 
* May I also know if you have an announcement banner? If so, could you try temporarily removing this and verify if the issue persists.