I created a JIRA case which I would like only some specific team members able to access.
Are you referring to a Jira project? If so, you would edit the permissions scheme and issue security scheme.
No, not a JIRA project but just a jira case as following example.
Hi Joe,
So in order to limit access, you'll have to configure the issue security scheme.
Hi Mary,
Unfortunately I don't have the "issue" option to change the security scheme as instructed.
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